Website Terms.

This website is operated by WestonWoods (“we”, “us”, “our”). These terms apply whenever you visit or use it. By using the website you agree to them; if you do not agree, please do not use it.

These terms cover the website only. They are not the terms on which we provide cleaning to clients.

The website describes commercial cleaning for businesses and organisations and gives you a way to request a quotation. The work, schedule, access requirements and price must be agreed for your particular premises.

Service descriptions and coverage information help you decide what to discuss with us. They do not confirm that a particular cleaning service is suitable or available.

WestonWoods is not an emergency service. If someone is in immediate danger, call 999.

Enquiries sent through this website are read during our enquiry hours (Monday to Friday, 9am to 5pm). Do not use the website to report anything urgent.

WestonWoods Commercial Cleaning provides cleaning for business and organisational premises. If you are unsure whether the work you need falls within our service, please ask us before making arrangements.

Sending an enquiry or requesting a quotation does not create a contract between us and does not commit either of us to anything. We will reply to discuss what you are looking for and whether our service is a good fit.

If we agree to provide cleaning, the details, including what is provided, when, the charges and how either of us can cancel, will be set out in a separate written agreement. That agreement, not this website, governs the service.

Please make sure the information you give us is accurate, and that you are entitled to share any information you give us about another person.

You agree not to:

• use the website in any way that is unlawful, fraudulent or harmful;
• send us false, abusive or misleading enquiries;
• attempt to gain unauthorised access to the website or the systems behind it;
• introduce viruses or other malicious code; or
• copy the website’s content in bulk using automated tools.

The text, design, logo and photographs on this website belong to us or are used with permission. You may view the website, and print or save pages for your own personal use or to assess our services for your organisation.

You may not reproduce the content for commercial purposes, or present it as your own, without our written permission.

We take care to keep the website accurate and up to date, but services, areas covered and other details change over time, and we cannot promise that everything on it is complete or current. Please confirm anything important with us directly.

We do not guarantee that the website will always be available or free from interruption, and we may change, suspend or withdraw any part of it without notice.

Where this website links to other sites or services, such as WhatsApp or a map provider, the links are for your convenience. We do not control those sites and are not responsible for their content or for how they handle your information.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded under the law of England and Wales. Nothing in these terms affects your statutory rights as a consumer.

Subject to that, the website is provided for general information and we are not liable for loss or damage arising from reliance on its content, from it being unavailable, or from events outside our reasonable control. We are not liable for business losses such as loss of profit, sales or opportunity.

Our Privacy Policy explains how we handle the personal information you send us, and our Cookie Policy explains what this website stores on your device.

We may update these terms from time to time. The date at the top of the page shows when they were last revised, and the version published here is the one that applies when you use the website.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute. If you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

If you have a question about these terms, contact WestonWoods:

• Email: hello@westonwoods.co.uk
• Telephone: 07359 744074 (Monday to Friday, 9am to 5pm)
• Post: Fairways House, Mountpleasant Road, Southampton, SO14 0QB